Which turnover describes the departure of a poor performer?

• A. Functional turnover
• B. Voluntary turnover
• C. Involuntary turnover
• D. Dysfunctional turnover

Answer: (A)

When a departure improves overall performance by removing someone who isn’t meeting standards, that is functional turnover. The idea is that letting a poor performer go can raise the average quality of the workforce, boost team morale, and reduce costs associated with underperformance. This contrasts with dysfunctional turnover, which would describe losing a high-performing, valuable employee and harming the organization. So the departure of a poor performer is best described as functional turnover.